Refund Policy

Refunds do not apply to the following goods: Digital goods: ebooks and audiobooks. These are instant downloads.

Please choose carefully. Refunds are only given if you buy a duplicate item within forty-eight hours of first purchase in which case the duplicate item will be refunded.

Refunds for physical goods: 

There is no return for change of mind. Returns are given for damaged items if you contact us within 7 days of receiving item based off of the tracking information.
For refund queries, please email author@tkeldridge.com within 7 days of receiving your product based off of the tracking information.

Please use the subject “returns” and include your name, order number, and reason for return, and photo of the damaged item. If the item is damaged, we will refund or resend your goods – your choice. We want you to be satisfied with your purchase.